Sir, I'd suggest you look on the main page where you found my name listed. There you should find individual names in color. These are Admin's, Greeters and such. They should be able to help you resolve the problem you are having. Should that not work feel free to send my Master a PM, his name is Un-Touched and I am sure he would be more then willing to help.
Sir, You click on "Chat" on the menu bar above.